bmx Casino & Sportsbook Data Care
This page describes what we collect when you use bmx and how we keep that data protected. We at bmx take your privacy seriously. When you create an account, deposit funds, or play our games, we collect certain information. We use that information to operate our platform, process your payments, and comply with regulations. We do not sell your data to third parties, and we encrypt all sensitive information.
Our privacy practices apply to all users accessing bmx from supported jurisdictions, whether through our Android APK, iOS browser, or desktop. We comply with Indonesian data protection regulations and international best practices. This policy explains what data we collect, how we use it, who we share it with, and what rights you have.
If you have questions about how we handle your data, our support team can answer them. We encourage you to read this policy carefully and contact us if anything is unclear.
What Data We Collect on bmx
We collect information in several categories. When you sign up, we collect your name, email address, phone number, and date of birth. We use your email to send account notifications and support messages. We use your phone number for SMS verification and account recovery. We collect your date of birth to verify you meet age requirements for our service.
We collect identity information during account verification. You upload a photo of your ID card or passport and a selfie. We use these to confirm your identity and prevent fraud. We store these documents securely and do not share them with third parties except where required by law.
We collect payment information when you deposit or withdraw. We record which payment method you used—DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet—and the transaction amount and date. We do not store your full payment credentials; our payment processors handle that securely. We use this information to process your transactions, prevent fraud, and comply with financial regulations.
We collect gameplay data. We record which games you play, how long you play, your bet amounts, and your account balance. We use this data to operate our platform, calculate your winnings, and detect unusual patterns that might indicate fraud or system errors. We also use aggregated gameplay data to improve our games and understand player preferences.
Device and Location Data
We collect information about your device—its type, operating system, and unique identifier. We also collect your approximate location based on your IP address. We use this to detect fraud, prevent access from restricted jurisdictions, and optimize our app for your device.
How We Use Your Data
We use your data to operate bmx and provide our service. We verify your identity, process your deposits and withdrawals, calculate your account balance, and settle your bets. We use your contact information to send you account notifications, support responses, and promotional messages (which you can opt out of anytime).
We use your data to protect our platform. We monitor for fraud, unusual account activity, and attempts to circumvent our security. We use your location data to ensure you're accessing bmx from a supported jurisdiction. If we detect access from a restricted jurisdiction, we may suspend your account.
We use your data to comply with regulations. We maintain records of your identity, transactions, and account activity to satisfy legal and regulatory requirements. We may share this data with government authorities if required by law.
We use aggregated and anonymized data to improve our platform. We analyze gameplay patterns to understand which games are popular, which payment methods users prefer, and how to optimize our mobile app. This data does not identify you personally.
Who We Share Your Data With
We share your data with payment processors to process your deposits and withdrawals. These processors handle your payment information securely and do not use it for any other purpose. We share your data with our hosting provider, who stores our servers and databases. Our servers may sit outside your jurisdiction, but we maintain encryption and access controls to protect your data.
We may share your data with third-party service providers who help us operate bmx—for example, customer support platforms, analytics services, and fraud-detection tools. We require these providers to protect your data and use it only for the purposes we specify.
We do not sell your data to advertisers or marketing companies. We do not share your data with other gaming platforms or unrelated businesses. We share your data with government authorities only when required by law.
Your Rights and Data Access
You have the right to access your data. You can view your account information, transaction history, and gameplay records in your bmx account settings. You can request a copy of all data we hold about you by contacting our support team.
You have the right to correct your data. If your name, email, or phone number is incorrect, you can update it in your account settings. If you need to update your identity information, contact our support team.
You have the right to request deletion of your data, subject to legal and regulatory requirements. We may retain some data for a period after account closure to comply with financial regulations. We will explain any retention requirements when you request deletion.
You have the right to opt out of promotional communications. You can disable marketing emails and SMS in your account settings. You will continue to receive transactional messages (like deposit confirmations and withdrawal notifications) even if you opt out of marketing.
Cookies and Tracking Technologies
We use cookies to remember your login information and preferences. Cookies are small files stored on your device that help us recognize you when you return to bmx. We use session cookies (which expire when you close your browser) and persistent cookies (which remain until you delete them). You can disable cookies in your browser settings, but this may affect your ability to use bmx.
We use analytics tools to understand how users interact with our platform. These tools track which pages you visit, how long you stay, and which features you use. We use this information to improve our platform and user experience. Analytics data is aggregated and does not identify you personally.
Data Security and Retention
We protect your data using encryption, secure servers, and access controls. We encrypt data in transit (when it travels between your device and our servers) and at rest (when it sits in our databases). We limit access to your data to employees who need it to perform their jobs. We regularly audit our security practices and update them to address new threats.
We retain your data for as long as your account is active. After you close your account, we retain some data for a period to comply with financial and legal requirements. We typically retain transaction records for seven years. We delete other personal data within 90 days of account closure, unless we're required by law to retain it longer.
Jurisdiction and Contact
Our services are available only where local law permits. We comply with the data protection laws of the jurisdictions where we operate. If you're in a supported jurisdiction and have questions about our privacy practices, contact our support team. We respond to privacy inquiries within 14 days.
We may update this privacy policy from time to time. We notify you of material changes via email and in-app notification. Your continued use of bmx after notification constitutes acceptance of the updated policy. We encourage you to review this policy periodically to stay informed about how we protect your data.